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Data Insights

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Data Insights: Analyzing Data Interactively

HMS develops applications that enable business units to analyze data in natural language, handle follow-up questions, and use the results in a traceable way.

Discuss the potential for data insights

When the Dashboard Leaves the Next Question Unanswered

Reports and dashboards reliably answer recurring questions. In day-to-day work, however, a result often gives rise to new questions.

Predefined reporting and analysis paths aren’t always sufficient for this. Creating new reports takes time. Manual exports can take analyses out of the controlled BI environment.

Business units can progressively explore and compare data and formulate follow-up questions based on the results.

Typical follow-up questions from reporting

  • Which region is causing the variance?
  • Since when has this trend been occurring?
  • Which products or customer groups are affected?
  • What factors explain this result?

Interactive Data Analysis

Data Insights enhances existing BI environments with interactive analyses powered by AI agents. Business units can progressively narrow down and compare data and derive new questions directly from the results.

This turns a business question into a traceable analysis process that can be explored step by step.

Classification

Expanding Business Intelligence with AI

Reports, dashboards, and self-service analytics remain the right approach for recurring information needs. Data Insights complements this foundation in cases where business units want to explore new questions and continue their analyses flexibly.

This does not replace business intelligence; rather, it expands it to include interactive and AI-powered forms of analysis.

Learn more about Business Intelligence 2.0

The technical foundation is key

Reliable answers require controlled data models, consistent metrics, and regulated access.

Our Services

Further Developing BI and Analytics Environments

Within Data Insights HMS combines traditional business intelligence, interactive data analysis, and agentic analytics capabilities. We further develop data models, reporting, and analytics applications, and integrate analytics agents into existing data and process environments.

Business Intelligence & Reporting

Reliable information for recurring decisions.

  • Reporting and dashboarding
  • KPI and key metrics concepts
  • Management information
  • Further development of existing BI applications

Data Models & Semantics

A clear technical foundation for analyses and AI queries.

  • Analytical and semantic data models
  • Harmonized metrics
  • Domain-specific definitions
  • Integration of structured and unstructured data

Interactive Data Analysis

Examine data flexibly without being limited to fixed reporting channels.

  • Data exploration
  • Self-service analytics
  • Interactive visualizations
  • Customized analysis interfaces
  • Documented analysis steps

Conversational Analytics

Ask and analyze data questions using natural language.

  • Natural-language queries
  • Domain-specific context for business terms
  • Clarification requests for ambiguous inputs
  • Visualizations from analytical queries
  • Integration into existing applications

Analytics Agents

Provide guided support for follow-up questions and multi-step analyses.

  • Data exploration agents
  • Domain-specific configuration
  • Sequential analysis steps
  • Controlled use of tools
  • Agentic analytics for suitable use cases

Quality, Governance & Operations

Reliably integrate and operate data insights applications.

  • Data quality checks and quality routines
  • Roles and permissions
  • Logging and versioning
  • Monitoring and production operations

What Sets Reliable Analyses Apart

The key lies in the interplay of technical, subject-matter, and organizational rules.

  • Controlled Data Foundation
    Approved data, domain definitions, and consistent metrics form the foundation.
  • Governed Access
    Roles and permissions control which data and analysis functions may be used.
  • Traceable analysis steps
    Relevant data sources, filters, and queries are documented in accordance with requirements.
  • Domain Expertise
    AI supports the analysis. Evaluation and decision-making remain the  responsibility of the relevant departments.

Our Approach

How HMS Develops Data Insights Applications

We systematically integrate analytical requirements, the data foundation, architecture, and operations into a single, integrated application.

1. Determine the Analysis Needs

We examine which questions business units need to answer, where existing reports reach their limits, and which results are required.

2. Assess the Data Foundation

We review data quality, key metrics, data models, access permissions, and technical interoperability.

3. Define the Architecture

We design the interplay between data access, semantics, the analytics interface, AI capabilities, and governance.

4. Develop the Application

We develop reports, custom analytics applications, conversational analytics, and specialized analytics agents.

5. Validate Results and Quality

We test queries, results, and access controls. Quality procedures and relevant evaluation steps are documented in accordance with the requirements.

6. Prepare for Operations

We integrate the application into the existing system landscape and take monitoring, support, and further development into account.

Data Insights in Practice

Data Insights combines domain-specific analysis, accessible data, and traceable analysis workflowsanalytical processes. The following projects demonstrate how HMS integrates data, analytics, and AI in various application scenarios.

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Why HMS

Bringing Together BI, Analytics, and AI Engineering

Data insights require more than just a new analytics interface. Data models, software architecture, AI capabilities, and business requirements must all align.

HMS brings together:

  • Business Intelligence and Reporting
  • Data Science and Analytics
  • Software Engineering and Integration
  • Governance and Quality Assurance
  • Deployment and Production Operations

We provide consulting services independently of individual technology providers. We make decisions based on the specific use case, the existing system landscape, and long-term maintainability and operability.

Trust that matters - as confirmed by BARC

The quality of our work is also reflected in the independent BARC customer survey*.

See the survey results

35+

Years of experience in complex system environments

450+

Data and AI projects completed

100%

Customer recommendation rate*

FAQ

Questions About Agentic Analytics and Data Insights

Answers about analytics agents, conversational analytics, and transparent analysis processes.

No. Existing data models, dashboards, and BI platforms can often be reused. We assess which components are viable and where additions would be beneficial.

Conversational analytics is suitable when users want to ask questions about a governed dataset using natural language. The quality of the responses depends largely on the data model, domain-specific semantics, and permissions.

A chatbot primarily engages in dialogue and answers questions. Analytics agents also access approved data models and analysis tools, ask follow-up questions, and support sequential analysis steps.

Agentic Analytics goes beyond individual interactive queries. Analytics agents can plan multi-step analysis tasks, use approved tools, and leverage interim results for further analysis steps. The scope and level of autonomy are defined for each specific use case.

Yes. However, these two types of data require different approaches. Structured analytical data can be supplemented in a targeted manner with documents, texts, or other unstructured content.

Data sources, permissions, queries, filters, and relevant analysis steps are logged as required. The specific artifacts to be versioned are determined during the design phase.

Contact Us Now

Discuss the potential of Data Insights

Bastian Heist
Bastian Heist
Senior Sales Manager

During a free, no-obligation initial consultation, we'll work with you to assess your project and determine the best next step.

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Fundamentals and Related Topics

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