Skip to main content

Deploy

#industry #finance #lifesciences #other

Operate and Evolve Software, Data, and AI Solutions

HMS supports companies with deployment, hypercare, and application management for production-ready software solutions. We guide solutions through go-live, stabilize them in production, and establish the foundation for continuous development.

Planning go-live and operations 

Deploy. Operate. Optimize.

When a Solution Moves into Production

Our joint project does not end with the go-live. Applications must be deployed, monitored, maintained, and adapted to new requirements. At the same time, demands for stability, availability, and traceability are increasing.

HMS helps companies bring software, data, and AI solutions into production and operate and evolve them reliably over time.

Our customers often face the following challenges:

  • A new application needs to be deployed safely into production
  • After go-live, additional support and fast response times are required.
  • Applications need to be operated reliably and continuously enhanced.
  • Data and AI applications require robust operational and monitoring processes.
  • Internal teams need additional support with operations, application support, or optimization.

From Implementation to Operations

Operation and Further Development of Software, Data, and AI Solutions

HMS supports companies with specialized services for deployment, hypercare, and application management. These include ongoing support, ongoing software development, MLOps, AIOps, and the controlled operation of agentic systems.

 

Handover & Go-Live

Managing the Transition to Production

  • Planning and support for go-live scenarios
  • Knowledge transfer between the project and operations teams
  • Support for rollout and production launch

Result: A controlled transition from development to production.

Hypercare

Stabilization and support after go-live

  • Support during the initial operational phase
  • Analysis and resolution of issues
  • Support for users and business units

Result: Stabilized operations and responsive support during the initial period after go-live.

Application Management

Operate, maintain, and further develop applications

  • Ongoing support for applications in production
  • Support for maintenance, customizations, and optimizations
  • Coordination of support and operational requirements

Result: An application that remains reliable in operation and can be continuously enhanced.

Data, Machine Learning, and Agentic Operations

Operating Data, AI, and Agentic Systems in Production

  • Monitoring data pipelines, models, and AI capabilities
  • Supporting MLOps, LLMOps, and AIOps scenarios
  • Operating and monitoring agentic workflows and AI applications

Result: Controlled operation of data, AI, and agentic systems.

As your trusted partner, we support you in operating your solutions.

Planning go-live and operations

Whether it is a new application, data platform, or AI system, HMS helps you bring solutions into production, operate them reliably, and continuously enhance them.

Why HMS Is the Right Partner

Operational Expertise in Software, Data, and AI Solutions

HMS combines experience in software development, data platforms, AI technologies, and production operations.

Our involvement extends beyond go-live to ongoing operation and continuous development. We focus on reliable operations, transparent processes, and technical foundations that remain maintainable, scalable, and economically viable over time.

Trust that matters - as confirmed by BARC

Feedback from our customers shows that our solutions deliver impressive results in practice. This is confirmed by Europe's largest independent user survey in the field of data and analytics.

 

35+

Years of experience in complex system environments

450+

Projects completed

100%

Satisfaction & recommendations

FAQ

Frequently Asked Questions About Operations and Further Development

Answers to key questions about Hypercare, Application Management, MLOps, AIOps, and the production operation of software, data, and AI solutions.

Both. Depending on your needs, we support individual rollouts, hypercare phases, or the long-term operation of applications, data platforms, and AI systems.

Yes. We integrate with existing operational, support, and governance structures and adapt our services to your processes and responsibilities.

Yes. In addition to software applications, we support data platforms, machine learning solutions, LLM applications, and agentic AI systems in production.

Depending on the scope, the result may include a controlled production launch, stabilized operations, established monitoring and support processes, or an application that is continuously maintained and enhanced.

Can't find your question here?

We’d be happy to answer your questions about our services and work with you to determine which approach best suits your specific situation.

Ensure Operations

Together, we define the path to reliable operations and continuous development.

Bastian Heist
Bastian Heist
Senior Sales Manager

During a free, no-obligation initial consultation, we'll work with you to assess your project and determine the best next step.

By submitting this form, I accept the Privacy Policy.

Next Steps and Further Study

Read more

Our Focus Areas

Discover key areas of application, ranging from data platforms and AI to modernization and migration.

Our Focus Areas 

Read more

Our Projects

Our reference projects demonstrate how HMS supports clients from various industries in the development and implementation of customized software solutions.

See project examples